Customer service

Size guide

Most of our patterns come in sizes from EUR32 to 46 (US0 – 14/ UK4 – 18). Plus Size patterns have a wider size range of EUR32 – 50 (US0 – 18 / UK4 – 22). You will receive all sizes with your order, unless otherwise indicated. Check our size guide to see which size is the most suitable for you. Remember that the fit of a garment also depends on the style of the garment and whether it is fitted or loose – each pattern will come with instructions that include a chart of finished garment measurements for all sizes. All our patterns are designed for a 172 cm tall woman. You can always make your garments shorter or longer by amending the pattern. Please refer to the Pattern Alterations section of our website for further information on how to alter a pattern.

If your measurements don’t fit one of our sizes you should go with either the closest chest or hip measurement, depending on the pattern in question. We recommend that you choose the size with the closest chest measurement for tops, dresses and coats, and the closest hip measurement for pants and skirts.

Always remember to check the following measurements;

A. Chest measurement: Measure your chest across the fullest part, on top of your bra. Keep the measuring tape horizontally straight at the sides. 

B. Waist measurement: Measure against your skin, around the narrowest section of your waist.

C. Hip measurement: Measure your hips at the widest part, on top of your underwear. Keep the measuring tape horizontally straight at the sides. Note that the widest part can also be the top of your thighs.

SIZECHART

Skill Levels

Our patterns are divided into five different levels, depending on their difficulty. The levels are marked on the patterns with scissor symbols. You can also amend a pattern to meet your own needs and skill level, for example by leaving out some more challenging constructions. Remember to always challenge yourself though! Also note that the choice of fabric always impacts the sewing process.

  Very simple

Very easy and quick to make. They do not include many pattern pieces, seams or challenging constructions such as pockets or zippers. These patterns are excellent for beginners.

    Simple

These patterns can include some more advanced constructions such as zippers, simple pockets and different seam types. Well suited for beginners as well as more advanced sewers.

      Average

These patterns include the most common garment constructions, such as different collars, vents and cuffs. Suitable for sewers with basic skills but not too challenging for less experienced sewersThe patterns can be simplified by leaving out some instructions (e.g. cuffs or pockets).

        Advanced

These patterns include some more challenging details and complex constructions. There are more pattern pieces and steps to complete and they are more diverse. This level will offer the right amount of challenge for someone with basic skills and are by no means too difficult to master.

          Challenging

There are only a few challenging patterns in each collection. Patterns at this level are mostly for evening or outerwear and the designs are very unique. They include complex constructions that will challenge you and let you prove your amazing sewing skills!

How to order

Ordering our patterns is safe and easy; pick out the pattern that you want and add it to your shopping cart by clicking the ‘Add to Cart’ button. When you are done with adding items to your cart you can proceed to checkout by clicking ‘Cart’ in the top right corner. View your order, and proceed to paying by clicking ‘Proceed to Checkout’. Enter your information and choose PayPal for the payment method. After this you will be transferred to the PayPal website, where you can pay by credit or debit card or by using your existing Paypal account. You do not need a Paypal account to complete a transaction.

Prices and Shipping

There are no additional dispatch or handling costs for the PDF patterns – once your order has been paid, you will receive a link, through which you can download your patterns. Please note that you will need Acrobat Reader or a similar software for opening PDF files. You can download Acrobat Reader for free here. Please also note that your e-mail might forward messages from unknown addresses to your junk mail. If you have not received your order within a couple of hours, please check your junk mail first. The printed patterns will be sent to you by mail, and following dispatch costs will be added:

Finland – 5 €
Europe – 7 €
Rest of the world – 9 €
Pick-up from our shop – 0 € *

* Our shop in Viipurinkatu 6, 00510 Helsinki, is open every Wednesday from 9.30 a.m. to 4 p.m. You can also mail us to schedule a better time for the pick-up: info@namedlothing.com.

Please note that any import duties or customs charges are not included in the item price or shipping cost! If your destination country is outside the EU, please check with your country’s customs office to find out about any added costs before ordering.

Estimated delivery times are:

Finland – 1 – 3 business days
Europe – 2 – 9 business days
Rest of the world – 3 – 14 business days

Please note that we are not liable of any delay which may be caused by the customs procedures of the country of destination!

Note also that we are not responsible for any delays or undelivered orders caused by an incorrect shipping address! Please always check that the given shipping address is correct before submitting your order.

Payment methods

PayPal

We accept all major credit cards through PayPal. You do not have to have a PayPal account in order to complete a transaction. However, you can easily create a Paypal account during the checkout process. PayPal is a safe and easy way to transfer money online without sharing your financial details, read more at www.paypal.com.

Payments with Visa, Visa Electron and MasterCard

Paytrail Oyj (2122839-7) acts as an implementer of the payment handling service and as a Payment Service Provider in cooperation with Finnish banks and credit institutions. In payments made with Visa, Visa Electron or MasterCard Paytrail Oyj will be shown as the recipient in the invoice and Paytrail Oyj will forward the payment to the merchant.
Paytrail Oyj is an authorized Payment Institution.

Paytrail Oyj, business ID 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181830

Netbanks

Paytrail Oyj (FI2122839) provides netbank related payment transfer services in co-operation with Finnish banks and credit institutions. For consumer the service works exactly the same way as traditional web payments.

Returns & Exchanges

We do not offer exchanges or returns for the PDF patterns. If you do have an issue with one of our products, please send an e-mail to info@namedclothing.com. Unopened Printed Patterns can be returned or exchanged within 14 days after reception. If you are not pleased with your product, please send it to:

Named Clothing Finland Oy
Viipurinkatu 6
00510 Helsinki
Finland

Remember to include a copy of your receipt to the package. We will issue a refund through PayPal within 5 days after we have received and accepted the returned item. The pattern must be in good condition and the seal must be unbroken.

Contact Us

If you have any questions regarding our products or services, please send an e-mail to the below address. We are happy to receive feedback and suggestions for improvement! Please let us know what you like about our products and what you would improve. We strive to constantly develop our products and services!

info@namedclothing.com